REPLACING LEGACY SYSTEMS
AND IMPLEMENTING ANNATA DYNAMICS
FOR FUTURE GROWTH.
In 2004, Hyundai Sweden launched a project to select and implement a new ERP system, to completely replace its old legacy systems. The old system map consisted of non-integrated solutions, resulting in reconciliation issues and error tracking between systems. It was only supported by a small local partner. The system was deemed insufficient to support future growth and was considered a risk (what would happen if the small local partner stopped supporting the solution?).
Hyundai Sweden undertook a very serious selection project, where the selection criteria included:
Secure, large-scale, standard integrated solution
The ERP system should be widely acknowledged.
Industry specific functionality
The ERP system should already have support for Automotive business (They didn't want to re-invent the wheel)
Implementation partner should understand the business previous experience within the Automotive Industry was important.
The ERP system should have capacity for growth, be it in markets, geography, organization, products or size. Hyundai Sweden evaluated over 100 ERP solutions. A Request For Information (RFI), asking for Automotive functionality and experience, reduced the number to a short list of five globally respected ERP solutions (you know them all!). Microsoft Dynamics AX with Annata Dynamics came out as the clear winner.
They phased it
Hyundai Sweden went for a phased project, leading to three major go-lives, where the Finance department was first to use the new system. The car department followed shortly thereafter and finally, the Service market department (spare parts, accessories etc.).
Users bought it
The users had been involved since the early selection part of the project, and in designing the golive solution. They received proper training and post go-live support. The novelty of an integrated-environment did take them out of their comfort zone in the beginning, but adapting was easy when they realized that work in the new system was both more effective and more fun.
Hyundai Sweden had a clear picture of what they wanted to achieve in terms of business process improvement. They had documented their as-is and to-be processes. The following list shows some of the processes where benefits have been realized:
- Vehicle forecast and purchase processes.
- Vehicle import processes.
- Vehicle sales processes.
- Spare parts warehouse stock optimization, process Spare parts purchase process.
- Spare parts sales process
- Accessories purchase and sales process.
- Credit limit control.
- Financial period close and reconciliation processes.
The Annata Dynamics DMS solution and Dynamics AX has also been implemented at various independent Volvo dealers. Amongst the companies using the system are Brimborg in Iceland, Saracakis in Greece and Bulgaria, Robert Aebi in Germany and Switzerland, and Transdiesel in New Zealand.
Since the availability of business data, direct from the system, -became so much better, the old set of required reports became obsolete. Today, users cater for their own information needs to a much larger extent than before.
For reporting, Hyundai Sweden uses many of the standard reports that come with Microsoft Dynamics AX with Annata Dynamics IMS. These provide extensive drill-down capabilities and the ability to change core reporting requirements as needed. For more powerful data analysis, Hyundai implemented Cognos Business Intelligence cubes and reports.
As testified, dealers and workshops have clearly expressed their satisfaction with the part of the solution that they are using on a day-to-day basis.
Dealers order cars and monitor their status. Workshops order spare parts and track their progress. Paper invoices have been replaced with digital invoices, to the benefit of both economy and environment.
By implementing Annata Dynamics IMS to support our customer centric business processes, Hyundai in Sweden is ranked, by Swedish Auto dealers, as one of the best for outstanding web support, outranking all other brands importers on the Swedish market. This sends a strong message to us and our customer community, saying that all of us are reaping benefit from our focused investment in the right technology, the right partnerships and the right solutions. Annata Dynamics IMS has proven its point, the votes are in.
---Thomas Joelsson, CIO, Hyundai Bilar AB, Sweden.
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