BRIMBORG SETS A
NEW STANDARD FOR
QUALITY SERVICE WITH
ANNATA DYNAMICS DMS
SITUATION
Brimborg had been running their business in an AS-400 based system since 1986 but found it becoming restraining for further growth and the aim to build more flexible organization. The AS-400 based system was built up as three different systems; one for service workshops; one for part sales and one for vehicles and heavy machinery sales along with the finance module. The company ran three different customer systems, with different discounts and credit limit in each system and sending out two or three statements per customer at month’s end.
BENEFITS
The following list shows some of the processes where benefits have been realized:
- Supports all areas of the enterprise in single solution
- More major business processes are automated
- More streamlined organization
- Consolidated, real-time data simplifies administration
- Greater visibility into sales and service history for each customer and equipment
- Greater insight into real-time stock-level
- Integration with various external parties like government registration offices and
- transport companies
- Item master and price catalog for all brands
- Super session handling
- Fast and efficient emergency order handling
- Embedded and efficient master planning mechanism
When we met Annata, they had developed a Microsoft Dynamics solution that has helped us to innovate our company, improve customer satisfaction and helped us open new workshops where we get all the sales figures immediately and use this data to adjust our marketing. Annata became the solution provider that really understood the business.
--- Egill Jóhannsson, CEO, Brimborg Iceland.
Histórias de Clientes
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Brimborg sets a new standard for quality service with Annata Dynamics DMS
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